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Frequently Asked Questions FAQ
Find answers to frequently asked questions about unique BOXes, artisan products, participating in collections, custom orders, and support. Everything you need to know about authentic Campania flavors.From small Campanian producers we know personally. These are families and local businesses that work with respect, patience, and traditional methods: each product is born from the hands of those who truly love their land.
Yes. We only ship items with updated expiry dates and ideal storage conditions, so you can enjoy them at your leisure.
Of course. We pack the item carefully, and if you wish, we can also include a message written by you.
Always. We are here to advise you on what truly suits your needs. You can write to us via email or through the form in the dedicated section.
Contact us and we'll solve it together, without complications: your experience truly matters to us.
Each item clearly indicates the allergens specified by the manufacturer. We always recommend checking the product page: we prefer to be transparent, so you can choose with complete confidence.
It depends on the type: for pasta, preserves, and coffee, a cool, dry place is sufficient; more delicate products have specific instructions on the packaging. In any case, it takes little effort to keep them at their best.
Do you need assistance or more information about Pasta Amore & Caffè's typical Campanian products? We are here to help you. Contact us for inquiries about orders, shipments, corporate gift box customization, or simply to learn more about our history.
We believe in direct relationships with our customers: every question deserves a careful answer, and every request is handled with care. You can reach us via email, phone, or through our social media channels.
Support hours: Monday - Friday 9:00 AM - 5:00 PM, Saturday 10:00 AM - 1:00 PM. We will respond as soon as possible to make your experience with us simple and pleasant.
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